201004

‹ All error codes

Error message	PayPal account’s owner has not approved payment
Description	The pay-in failed because the PayPal account owner rejected the payment.
Categories	PayPal

Causes

This error occurs when the PayPal account owner refuses the payment when redirected to the PayPal payment page.

What to do

In such cases, the platform can contact the user to know more about the refusal.

Example

In the example below, the API response when viewing a pay-in for which the PayPal account owner refused the payment when redirected to the PayPal payment page.

API Response

{

    "Id": "163292963",

    "Tag": "custom meta",

    "CreationDate": 1677570271,

    "AuthorId": "146476890",

    "CreditedUserId": "146476890",

    "DebitedFunds": {

        "Currency": "EUR",

        "Amount": 1200

    },

    "CreditedFunds": {

        "Currency": "EUR",

        "Amount": 1188

    },

    "Fees": {

        "Currency": "EUR",

        "Amount": 12

    },

    "Status": "FAILED",

    "ResultCode": "201004",

    "ResultMessage": "PayPal account's owner has not approved payment",

    "ExecutionDate": null,

    "Type": "PAYIN",

    "Nature": "REGULAR",

    "CreditedWalletId": "148968396",

    "DebitedWalletId": null,

    "PaymentType": "PAYPAL",

    "ExecutionType": "WEB",

    "RedirectURL": "https://www.sandbox.paypal.com/checkoutnow?token=91D07406JE924441B",

    "ReturnURL": "http://www.my-site.com/returnURL/?transactionId=163292963",

    "Culture": "FR",

    "ShippingAddress": {

        "RecipientName": "John Doe",

        "Address": {

            "AddressLine1": "The Oasis",

            "AddressLine2": "Rue des Plantes",

            "City": "Paris",

            "Region": "Ile de France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "PaypalBuyerAccountEmail": null,

    "StatementDescriptor": "Nov2022"

}