101305

‹ All error codes

Error message	SecureMode: Soft decline
Description	Strong customer authentication is required in order to be able to proceed to the payment due to soft decline.
Categories	3DSecure Pay-in Card

Additional information

The soft decline is the implemented behavior on ACS (i.e., authentication server of the card issuing bank) to refuse an authorization done without a preliminary authentication.

Causes

This error may be triggered when the end user’s issuing bank requests strong customer authentication.

Example

API Response

{

    "Id":"3352614447",

    "Tag":"Custom meta",

    "CreationDate":1678197945,

    "AuthorId":"2933944432",

    "CreditedUserId":"293394442",

    "DebitedFunds":{

        "Currency":"EUR",

        "Amount":2689

    },

    "CreditedFunds":{

        "Currency":"EUR",

        "Amount":2689

    },

    "Fees":{

        "Currency":"EUR",

        "Amount":0

    },

    "Status":"FAILED",

    "ResultCode":"101305",

    "ResultMessage":"Soft decline",

    "ExecutionDate":null,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"2933945151",

    "DebitedWalletId":null,

    "PaymentType":"CARD",

    "ExecutionType":"DIRECT",

    "SecureMode":"FORCE",

    "CardId":"3165236613",

    "SecureModeReturnURL":"https://Returnurl",

    "SecureModeRedirectURL":null,

    "SecureModeNeeded":false,

    "Culture":"EN",

    "SecurityInfo":{

        "AVSResult":"NO_CHECK"

    },

    "StatementDescriptor":"Descriptor",

    "BrowserInfo":{

        "AcceptHeader":"*/*",

        "JavaEnabled":false,

        "Language":"en",

        "ColorDepth":32,

        "ScreenHeight":2556,

        "ScreenWidth":1179,

        "TimeZoneOffset":60,

        "UserAgent":"ios-useragent",

        "JavascriptEnabled":true

    },

    "IpAddress":"IPV6",

    "Requested3DSVersion":"V2_1",

    "Applied3DSVersion":"V2_1",

    "RecurringPayinRegistrationId":null

}