101106

‹ All error codes

Error message	The card is inactive
Description	The pay-in failed because the card is inactive according to the issuing bank.
Categories	Pay-in Card

Causes

This error occurs when the card is inactive according to the issuing bank.

What to do

In such cases, end users can:

• Reactivate their card if they are the ones who set it as inactive.
• Contact their bank to solve this issue if their card is supposed to be active.

Example

In the example below, the API Response when making a Create a Direct Card PayIn with an inactive card.

API Response

{

    "Id":"333444055",

    "Tag":"custom meta",

    "CreationDate":1677859841,

    "AuthorId":"44445922",

    "CreditedUserId":"444445922",

    "DebitedFunds":{

        "Currency":"EUR",

        "Amount":2849

    },

    "CreditedFunds":{

        "Currency":"EUR",

        "Amount":2849

    },

    "Fees":{

        "Currency":"EUR",

        "Amount":0

    },

    "Status":"FAILED",

    "ResultCode":"101106",

    "ResultMessage":"The card is inactive",

    "ExecutionDate":null,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"937044444",

    "DebitedWalletId":null,

    "PaymentType":"CARD",

    "ExecutionType":"DIRECT",

    "SecureMode":"DEFAULT",

    "CardId":"1961444917",

    "SecureModeReturnURL":"https://returnurl",

    "SecureModeRedirectURL":null,

    "SecureModeNeeded":false,

    "Culture":"FR",

    "SecurityInfo":{

        "AVSResult":"NO_CHECK"

    },

    "StatementDescriptor":"Nov2020",

    "BrowserInfo":{

        "AcceptHeader":"*/*",

        "JavaEnabled":false,

        "Language":"fr-FR",

        "ColorDepth":32,

        "ScreenHeight":1465,

        "ScreenWidth":720,

        "TimeZoneOffset":60,

        "UserAgent":"agent",

        "JavascriptEnabled":true

    },

    "IpAddress":"IPv6",

    "Requested3DSVersion":"V2_1",

    "Applied3DSVersion":"V2_1",

    "RecurringPayinRegistrationId":null

}