008511

‹ All error codes

Error message	The 3DS authentification has failed due to supplementary security checks
Description	The pay-in failed due to supplementary security checks preventing 3DS authentication.
Categories	Fraud policy 3DSecure

What to do

In such cases, end users can try again later and/or with another payment method.

Example

API Response

{

    "Id":"3352283337",

    "Tag":"Custom meta",

    "CreationDate":1678192668,

    "AuthorId":"1141033332",

    "CreditedUserId":"1993333597",

    "DebitedFunds":{

        "Currency":"EUR",

        "Amount":2000

    },

    "CreditedFunds":{

        "Currency":"EUR",

        "Amount":2000

    },

    "Fees":{

        "Currency":"EUR",

        "Amount":0

    },

    "Status":"FAILED",

    "ResultCode":"008511",

    "ResultMessage":"The 3DS authentification has failed due to supplementary security checks",

    "ExecutionDate":null,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"3352012310",

    "DebitedWalletId":null,

    "PaymentType":"CARD",

    "ExecutionType":"WEB",

    "RedirectURL":"https://RedirectURL",

    "ReturnURL":"https://ReturnURL",

    "TemplateURL":"https://TemplateURL",

    "CardType":"CB_VISA_MASTERCARD",

    "Culture":"EN",

    "SecureMode":"DEFAULT",

    "Billing":{

        "FirstName":null,

        "LastName":null,

        "Address":{

            "AddressLine1":null,

            "AddressLine2":null,

            "City":null,

            "Region":null,

            "PostalCode":null,

            "Country":null

        }

    },

    "Shipping":{

        "FirstName":null,

        "LastName":null,

        "Address":{

            "AddressLine1":null,

            "AddressLine2":null,

            "City":null,

            "Region":null,

            "PostalCode":null,

            "Country":null

        }

    },

    "StatementDescriptor":null

}