001804

‹ All error codes

Error message	The user has disputed the authorisation of the mandate
Description	The pay-in failed because the user has contested the authorization of the mandate.
Categories	Mandate Direct debit

Causes

This error occurs when end users contact their banks to contest the mandate.

Example

API Response

{

    "Id":"3212146337",

    "CreationDate":1675435949,

    "AuthorId":"3167455188",

    "CreditedUserId":"3167425588",

    "Status":"FAILED",

    "ExecutionDate":null,

    "ChargeDate":1675900800,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"316255565",

    "DebitedWalletId":null,

    "CreditedFunds":{

        "Currency":"GBP",

        "Amount":50000

    },

    "DebitedFunds":{

        "Currency":"GBP",

        "Amount":51750

    },

    "Fees":{

        "Currency":"GBP",

        "Amount":1750

    },

    "ResultCode":"001804",

    "ResultMessage":"The user has disputed the authorisation of the mandate",

    "PaymentType":"DIRECT_DEBIT",

    "ExecutionType":"DIRECT",

    "Tag":"2023-3",

    "MandateId":"3247046756",

    "StatementDescriptor":null

}